Frequently Asked Questions
What is the production time?
Production time varies between 2 to 6 weeks depending on the product type and quantity. A detailed production schedule is shared for large projects.
What are your color options?
Production can be made in any color from the RAL color chart. It is also possible to apply 3 different colors on a single seat.
Do you make custom sizes and designs?
Yes, we produce custom sizes, designs and models for your projects. Our technical team determines the most suitable solution together with you.
How is shipping done?
We ship domestically and internationally. Products are specially packaged and delivered safely.
Do you provide installation support?
Yes, we carry out the installation of your project professionally with our expert installation teams.
What are your quality certificates?
Our company is ISO 9001:2015 certified and our products comply with TSE EN 12727 and TSE EN 13200-4 standards. They meet UEFA/FIFA standards.
Do you offer discounts for bulk orders?
Special pricing is available for large projects and bulk orders. You can request a quote for details.
What is the warranty period?
A warranty period varying according to the material and model used is given for our products. Our Togan series products come with a 3-year warranty against color fading.